Cancellation Policy

Policy For Surgical Procedures

We kindly request full payment for all Surgical Procedures at least 7 days prior to the scheduled surgery. If for any reason you have to cancel your procedure, cancellation fees will be handled as per below:

Cancellation 15-21 days before the scheduled procedure.

25% of the total procedure fee is charged.  (Hospital/Anesthesia fees refunded in full if applicable)

Cancellation 7-14 days before the scheduled procedure.

50% of the total procedure fee is charged. (Hospital/Anesthesia fees refunded in full if applicable/)

Cancellation within 48 hours-7 days of the scheduled procedure.

75% of the surgeon’s fee and any restocking charges.

Policy for Non-Surgical Procedures

  • Payment for specific non-surgical procedures will be taken at the time of scheduling to secure your appointment. Alternatively, 30% of the total fees are payable at the time of obtaining your booking.
  • Cancellations three (3) days before your procedure(s) will result in a charge to your account of 50% of the procedure cost.

Important Notice

Cancellations or failure to show up on the day of the procedure will result in a charge to your account of 100% of that procedure.

(75% of this will be credited back to you if you decide to reschedule your procedure at a later date). Additionally, if hospital services or any Anesthesia services are utilised prior to cancellation, these fees will be charged.

Professional Membership and Affiliations of our Doctors